Privacy Policy

Introduction

At StreamOnProCore, we believe privacy should be straightforward, not buried in confusing legal language. This policy explains exactly what information we collect, why we need it, and how we protect it when you use our automated testing framework development services.

We operate from Taiwan and serve clients globally. This means we follow Taiwan's Personal Data Protection Act along with international privacy standards. But more importantly, we treat your data the way we'd want ours treated – with respect and care.

Information We Collect

How We Use Your Information

We use your information for practical business purposes, not for anything weird or invasive:

We don't sell your information to anyone. We don't use it for advertising campaigns. We don't share it unless you specifically ask us to or unless we're legally required to do so.

Your Privacy Rights

You have real control over your personal information. Here's what you can do:

To exercise any of these rights, just email us at info@streamonprocore.com with your request. We'll respond within a reasonable timeframe and won't make you jump through hoops.

Data Storage and Security

We take security seriously because our reputation depends on it. Your information is stored on secure servers with multiple layers of protection:

Despite our best efforts, no system is 100% secure. If we ever experience a data breach that affects your information, we'll notify you promptly and explain exactly what happened and what we're doing about it.

Data Sharing and Third Parties

We share your information only when necessary and never sell it to anyone. Here are the specific situations where sharing might occur:

We never share your data for marketing purposes, and we don't participate in data broker networks or advertising partnerships that compromise your privacy.

Data Retention

We keep your information only as long as we need it for legitimate business purposes:

• Active Clients: We retain your information throughout our business relationship and for three years afterward for support and legal compliance
• Prospects: If you inquire but don't become a client, we keep basic contact information for one year unless you ask us to delete it sooner
• Website Analytics: Anonymous usage data is kept for two years to help improve our website
• Legal Requirements: Some financial and tax records must be kept for seven years under Taiwan law

When we no longer need your information, we securely delete it from our systems. This includes overwriting backup copies and ensuring data can't be recovered.

Cookies and Website Technology

Our website uses cookies and similar technology, but we try to keep it simple and transparent:

You can control cookies through your browser settings, though disabling certain cookies might affect how our website works for you.

International Data Transfers

Since we work with clients globally, your information might be processed in different countries. When this happens, we ensure appropriate safeguards are in place:

• We use secure, encrypted connections for all data transfers
• Partner companies must meet equivalent privacy protection standards
• We have data processing agreements that specify protection requirements
• Your rights under this privacy policy remain the same regardless of where data is processed

Changes to This Policy

We'll update this privacy policy occasionally as our business grows and privacy laws evolve. When we make significant changes, we'll notify you by email if we have your contact information, or by posting a notice on our website.

We'll always post the date of the most recent update at the top of this page. Minor clarifications or formatting changes might not trigger individual notifications, but substantial changes to how we collect or use your information will.